BlackjackCity Terms and Conditions

Welcome to Blackjack City. These Terms and Conditions govern your use of BlackjackCity and set out the rules that apply whenever you register, deposit, play or withdraw funds through our platform. By creating an account, you confirm that you have read, understood and agreed to be bound by these terms in full. As the official site of Blackjack City Casino, we are committed to providing a safe, fair and transparent gaming environment for every player, and we encourage you to read this document carefully before you start playing.

Who We Are

BlackjackCity is owned and operated by White Hat Gaming Limited, a company registered in Malta under registration number C73232, with its registered office at 85 St John Street, Valletta VLT1165, Malta. Our Blackjack City casino UK operations are licensed and regulated by the UK Gambling Commission under licence number 52894 for gambling activity in Great Britain. For all other customers, we operate under Malta Gaming Authority licence MGA/B2C/370/2017, issued on 1 August 2018, covering our international Blackjack City casino online services. White Hat (Holdings) Limited, incorporated in Gibraltar under registration number 109784, may provide marketing, systems development, certain payment processing and customer service functions on our behalf. Customer funds are held separately from our business accounts at the medium protection level recognised by the UK Gambling Commission, and eCOGRA acts as our independent alternative dispute resolution provider.

Before you play, many players search for a Blackjack City casino review or independent blackjack city casino reviews online. While such reviews can be informative, these Terms and Conditions remain the definitive and legally binding rules governing your relationship with us.

Eligibility and Registration

You must be at least 18 years old, or the legal age of gambling in your jurisdiction if higher, to open an account with us. By registering with BlackjackCity casino, you confirm that all information you provide is accurate, current and complete, and that you are not accessing our services from a restricted territory. We reserve the right to request identity, address and payment verification documents at any time, and we may suspend or close your account until verification is satisfactorily completed.

• You may hold only one account with us at any time
• You must register in your own name and use your own payment methods
• We may refuse or terminate an account if we suspect fraud, collusion or a breach of these terms

Restricted Territories

Great Britain residents must be resident in Great Britain and register in GBP; we may close an account where the holder is not resident in the United Kingdom. Internationally, we do not accept players from a defined list of restricted countries, and jackpot winnings are voided for residents of Azerbaijan, Japan, Malaysia, Qatar and Tunisia. Certain promotions, including our £30,000, £10,000 and £500 cash giveaways, carry additional country exclusions detailed within the relevant promotional terms.

Deposits, Withdrawals and Currencies

United Kingdom customers must deposit and withdraw in GBP, with a minimum deposit and withdrawal of £20. International customers play in their local currency where available, or in EUR, USD or CAD, with a minimum deposit and withdrawal of $20. We accept Apple Pay, PayPal, Visa, Mastercard, Maestro, Skrill, Neteller, Paysafecard, MuchBetter, Rapid Transfer, Pago Efectivo and bank transfer for deposits, and withdrawals are always returned to the same payment method used to deposit, registered in your own name.

• Pending time before a withdrawal is processed is typically one to two days
• Once approved, cashouts reach your account within three working days
• Maximum payout per bet or spin is £250,000 (UK) or $250,000 (international), excluding progressive jackpots
• Wins of $100,000 or more internationally may be paid in ten monthly instalments

We may limit or suspend withdrawals while verification checks are ongoing. Accounts inactive for 12 consecutive months are subject to a monthly maintenance fee of £5 following notice, and an inactive account reduced to zero may be closed.

Bonuses and Promotions

Our Blackjack City casino bonus offers, including our welcome bonus, Blackjack Quest and network-wide cash giveaways, are subject to individual promotional terms in addition to these general rules. Any blackjackcity review of our promotions will confirm that bonus funds carry a standard 10x wagering requirement unless stated otherwise, and our welcome offer requires wagering of 10x the combined deposit and bonus amount. Game contribution towards wagering varies: slots and scratchcards contribute 100%, table games 10%, and video poker and progressive jackpots 0%.

• Only one bonus may be claimed per deposit, household, IP address or payment method
• Bonus funds expire after 30 days of inactivity, and bonus spins expire after 10 days
• Withdrawing while a bonus balance or free spins remain active forfeits those rewards
• Cashback promotions cannot be combined with other cashback offers

We at BlackjackCity also operate a VIP Programme by invitation, with Silver, Gold, Platinum and Elite tiers offering priority support, personal account managers and exclusive rewards. VIP status is reviewed every 30 to 60 days and cannot be transferred between accounts.

Games and Fair Play

At Blackjack City, we offer over 3,500 games, including more than 3,200 slots, 286 jackpot titles, and 109 live dealer games from providers such as Pragmatic Play, NetEnt, Evolution Gaming, Play'n GO and Microgaming. Every game available through Blackjack City casino real money play is independently tested for fairness and random outcomes. We do not guarantee winnings, and all wagers placed are made entirely at your own risk and discretion.

Responsible Gambling

We are committed to promoting responsible gambling and provide tools including deposit limits, time-outs and self-exclusion. If you feel your gambling is becoming a concern, we encourage you to contact our support team or an independent organisation for assistance. We may also apply affordability checks where wagering activity exceeds certain thresholds.

Limitation of Liability

We are not liable for any indirect, incidental or consequential losses arising from your use of our services, including losses caused by technical failure, internet interruption or third-party payment processing delays. Our liability, where it cannot be excluded by law, is limited to the amount held in your account at the time of the relevant issue.

Changes to These Terms

We may amend these Terms and Conditions from time to time to reflect regulatory, operational or commercial changes. Updated terms will be published on our official site, and continued use of your account following any change constitutes acceptance of the revised terms.

Contact Us

If you have questions about these terms, our bonuses, or your account, our support team is available 24/7 via live chat, our Help Centre, or by email at support@blackjackcity.com. We support English, Spanish, French and Finnish, and our BlackjackCity team is always ready to assist you promptly and professionally.